Shipping & Returns

SHIPPING

SELF COLLECTION 
Blk118B Jalan Membina (S)162118
Weekends (Sat / Sun) 11am - 1pm 
Please only come after receiving a collection update from us. 

Please check the item after item have been passed to you.
We are not liable for any damage item during transit. ( return journey )

DELIVERY
Charged at $15 
Delivery will take 2 - 3 working days after item is ready. 
Delivery is handled by our own team

If you have selected self collection and want to change to delivery,
please email us hello@shopkustomise.com / WA us at +65 9755 3537
with your order number. We will advice accordingly.

If there is any damage to the item on delivery,
please contact us immediately

RETURNS
We do not do returns / exchange for customise order,
and we ensure that all products are passed to you in good condition.

We do not do any exchange due to change of mind,
or if item(s) does not suit your event, our advices are only for your consideration.

In any event if the item is damage due to our fault,
we will do a 1 - 1 exchange of the exact same product.

No monetary refunds will be made.