Payment / Delivery / Returns

PAYMENT
We accept credit cards / PAYNOW via order portal system 
 
DELIVERY

IN HOUSE DELIVERY
Charged at $9 
Delivery will take 1 - 2 days after item is ready. 
Our items are fragile / intricate cuts, delivery is handled in house. 
No 3rd Party Courier Used. (unless otherwise stated) 

If there is any damage to the item on delivery,
please contact us immediately

RETURNS
We do not do returns / exchange for customise order,
and we ensure that all products are passed to you in good condition.

We do not do any exchange due to change of mind,
or if item(s) does not suit your event, our advices are only for your consideration.

In any event if the item is damage due to our fault,
we will do a 1 - 1 exchange of the exact same product.

No monetary refunds will be made.